Shipping & Returns
Frequently Asked Questions?
How will my order be shipped?
All orders are shipped via UPS.
How soon will I receive my order?
All orders received by the 5:00 P.M. cut off time should arrive the very next day.
How can I get free next day delivery?
Easy. Just place an order of $100.00 or more with The Supply Company and if you’re in one of our many local delivery areas, then your delivery will be FREE! This applies to orders placed before 5:00 p.m. eastern standard time and to addresses located within our local delivery areas. Special orders are not available in Alaska or Hawaii.
Is it possible to receive my delivery the same day I place my order?
Yes. If you place your order by 10:00 A.M. on any business-day, you can arrange to have it delivered by 5:00 P.M. that Same Business-Day. To get Same Business-Day Delivery, simply select this option during the checkout process when placing your order. A fee of $14.95 will be charged to your account upon Checkout for this service. This service is only available for customers in the Washington, D.C./Maryland/Virginia areas.
What if an order is under $100.00?
Deliveries for orders under $100.00, or deliveries outside of our local delivery areas, will be assessed a charge based on the total weight of the order. Minimum charge is $9.95 for up to 10 lbs. If ordering online through www.thesupplycompanyinc.com, delivery fees will be determined prior to final checkout after all discounts/coupons are applied. Delivery fees are non-refundable if the order or part of the order is returned unless the product is damaged or defective. Custom delivery fees may be added for custom items. Delivery fees are subject to change without notice.